Customer Service

At Afya Home Needs, we’re committed to providing you with the best shopping experience—before, during, and after your purchase. Whether you have a question, need support, or want to share feedback, we’re here to help!


📦 Order Support

Need help with an order? We can assist with:

  • Order tracking & delivery status

  • Modifying or canceling orders (before shipment)

  • Product availability & recommendations

📧 Email: support@afyahomeneeds.com
📞 Phone: +91 93849 69670
🕐 Support Hours: 9 AM – 7 PM (Mon–Sat)


🔄 Returns & Refunds

We offer a 7-day return window on eligible products. For more details, visit our
👉 Refund and Returns Policy

To initiate a return, email us with:

  • Your order number

  • Reason for return

  • Photos (if item is damaged or incorrect)


🔒 Secure Shopping

We use secure payment gateways to ensure your personal and financial information is safe. Learn more in our
👉 Privacy Policy


📧 Quick Response Guarantee

We aim to reply to all emails within 24 hours (excluding Sundays & public holidays). For faster support, call us directly during business hours.


Need Help Now?

Use our Contact Us page for general inquiries or chat with us via WhatsApp if available.

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